From 18 December 2017 we will be implementing a new guest registration process, which affects everyone who wants to book activities at Surrey Sports Park, unless you have a membership.
What are we doing?
We have added another few steps into the process that allows you to create a guest account for our booking systems. You only need to do this once, it’s very simple and is free.
Why are we doing it?
Currently we request the same information every time you book onto a new class, course or activity which is time consuming for you and means we end up with lots of paper and filing to manage!
By registering for a guest account you will only need to give us the information once. We can then make sure that it’s accurate no matter what you are booking and when.
If you need to make any changes at any point then just get in touch and we can update our records.
What information do we need?
All of the information that we are collecting is currently provided when you make a booking, but in paper form rather than digital. As always, your information is confidential, held securely and only accessed when required.
How do I register?
From 18th December you will be able to register from this website. You will be guided through the simple process, which should take no more than a few minutes to complete.
Once you have completed the online forms you will be sent an email, which will allow you to register for an online booking account. Complete this and make a note of your username and password – you will need these going forward. If you do forget them there is no need to worry as you can reset these very easily.
After registering for a guest account you can make bookings online, by phone or by visiting Surrey Sports Park as normal.
We can help you set up your account over the phone, however please note we may need to call you back when our staff are available to help.
When do I need to register?
You will not be able to book another junior activity at Surrey Sports Park until you have registered so we recommend doing it as soon as possible.
If you have more questions please email firstname.lastname@example.org or call 01483 689111.